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Dynamics 365

Next generation of intelligent business applications in the cloud

Microsoft Dynamics 365 is a suite of business apps flexibly customizable to the way you organize your business. Apps that streamlines the core processes of your business such as:

  • Finance control (ERP)
  • Operations
  • Sales
  • Customer service
  • Marketing

Sales

  • Set up a streamlined sales process and get genuine insights into the performance of your business
  • Optimize the performance of your sales team by reducing distractions and helping them focus on the priorities
  • Identify prospects and customers who have the most potential by utilizing collected customer data
  • Manage and maintain the relationship to every single customer
  • Make sure salespeople can work anytime, anywhere

Customer service

Give your service agents complete information—in a single customer service software app—to make smart decisions and provide great service.

  • Get a quick overview of customers’ case histories, preferences, and feedback
  • Provide guidance on entitlements and service-level agreements
  • Display it all in a single interface tailored to their job and skill set

Marketing

  • Turn marketing into a structured and integrated process across the organization
  • Collect online and offline customer data in on single data center
  • Exploit advanced segmentation functionality to target your marketing messages
  • Create personalized campaigns customized to the single customer’s profile, behavior and interests
  • Engage your customers and keep their loyalty by sharing relevant and inspiring content across channels

ClickDimensions

ClickDimensions is an acknowledged e-mail marketing and marketing automation tool for Microsoft Dynamics 365. It makes it easy and efficient to create and send out newsletters and e-mail marketing campaigns and to track the recipient’s response afterwards.

Additionally, ClickDimensions offers rich functionality embedded in Microsoft Dynamics 365 just like it was an extension to the standard version.