Next generation of intelligent business applications in the cloud
Microsoft Dynamics 365 is a suite of business apps flexibly customizable to the way you organize your business. Apps that streamlines the core processes of your business such as:
- Finance control (ERP)
- Customer service
- Set up a streamlined sales process and get genuine insights into the performance of your business
- Optimize the performance of your sales team by reducing distractions and helping them focus on the priorities
- Identify prospects and customers who have the most potential by utilizing collected customer data
- Manage and maintain the relationship to every single customer
- Make sure salespeople can work anytime, anywhere
Give your service agents complete information—in a single customer service software app—to make smart decisions and provide great service.
- Get a quick overview of customers’ case histories, preferences, and feedback
- Provide guidance on entitlements and service-level agreements
- Display it all in a single interface tailored to their job and skill set
- Turn marketing into a structured and integrated process across the organization
- Collect online and offline customer data in on single data center
- Exploit advanced segmentation functionality to target your marketing messages
- Create personalized campaigns customized to the single customer’s profile, behavior and interests
- Engage your customers and keep their loyalty by sharing relevant and inspiring content across channels
ClickDimensions is an acknowledged e-mail marketing and marketing automation tool for Microsoft Dynamics 365. It makes it easy and efficient to create and send out newsletters and e-mail marketing campaigns and to track the recipient’s response afterwards.
Additionally, ClickDimensions offers rich functionality embedded in Microsoft Dynamics 365 just like it was an extension to the standard version.